And so the woeful tale of my poor Internet connection enters the endgame. Today, after I sent a rather aggressive email to BT Broadband Support, I got a call from another friendly Indian call centre chap. Now I know their job is to just take the calls at a fraction of the price that a local competing call centre might do, but the whole language barrier thing is a real drag. I say “My speed is 121kbps” he says back to me “Your speed is 155kbps”. And so on. It gets annoying and I got annoyed with him, before apologising for my abruptness. Of course, one of the reasons why I was so grumpy is that I had just cooked myself lunch and had just taken the first mouthful when BT Bombay called. When I returned to my lunch, it was cold. C’est la vie…shouldn’t have complained in the first place, should you?
Anyway, I later got a call from Paul, the BT engineer located somewhere in a bunker in England, I presume. He tells me that my connection is running slow and that according to their logs, it has been like this for a week. I tell him my setup, he goes away and does another line check, and then calls me back 10 minutes later. There is something wrong and they can’t figure out what the problem is so an engineer will be dispatched for tomorrow.
Despite the slow speed, I can still surf and you can adequately negotiate most corners of the World Wide Web on a 95kbps connection. The only fly in the ointment is when you try and access any kind of multimedia content – they you realise that you don’t have the broadband muscle you once had.
Today, I visited Friendsreunited and looked upt the profile of my half-sister again to see how she was getting along. Some pictures had been added to her profile and there was one picture that upset me greatly – it was the graduation picture and it reminded me just how feeble and weak I am. You see, after doing the degree, I never had the strength to attend my own graduation – something I still regret. What a complete and utter fool I am.
Bad Connection
